Service 101 — by PreShyft Certification
PreShyft is the certification that builds better servers. Experience alone doesn’t guarantee the fundamentals — that’s where PreShyft comes in. We teach the essentials: managing high volume with composure, setting guest expectations, speaking confidently about food and beverage, and selling with integrity. PreShyft sets a clear professional standard that owners can rely on, reducing liability and creating accountability. The result is simple — stronger teams, consistent service, and servers who stand out anywhere they work.
What’s included
Universal Rules & Common Sense
You shouldn’t have to spend time explaining to your servers what makes them and your restaurant come across as unsafe or unprofessional. We cover basic universal rules that apply at any restaurant because common sense isn’t always so common
Essential Skills & Habits
Essential skills and habits like opening a bottle of wine or saying “behind” are all fundamental skills and habits that are expected but not always taught. Don’t assume your new hire comes with these skills. Get them certified.
Featured Chefs & Industry Experts
Industry experts share their experiences and explain why things are the way they are. Servers can learn more about what is expected of them and what is greatly appreciated from them